Privacy Policy

SCRM Media ("we", "us") — scrmrealestate.com.au

Last updated: September 2026

What we collect

When you enquire with us or submit a form — on this website or through our ads on Facebook and Instagram — we collect the details you provide: your name, email address, phone number, and the agency or business you work with.

We may also collect standard website analytics data (pages visited, device type) through cookies and similar technologies, including the Meta Pixel, to measure and improve our advertising.

How we use it

We use your details to:

• respond to your enquiry and provide quotes;
• book and deliver photography, video and media services;
• send you information about our services, which you can opt out of at any time.

We do not sell your personal information to anyone.

Storage and sharing

Your information is stored securely and accessed only by our team. We share it only with service providers we use to run our business (for example, our booking, invoicing and email tools), and only as needed to deliver our services. Some of these providers may store data outside Australia.

Leads submitted through Facebook or Instagram forms are also processed by Meta under Meta's own privacy policy.

Access, correction and deletion

You can ask us at any time to access, correct, or delete the personal information we hold about you. Email us and we'll action it promptly.

Contact

SCRM Media

Email: sales@scrmmedia.com.au
Phone: 0490 036 289

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you have a concern about how we've handled your information, contact us first — if unresolved, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).